槟ARECA
HOUSE
BACK TO HOMEPRE-LAUNCH INFORMATION

CLEAR
BEFORE
CHECKOUT.

The practical information planned for launch. These policies will be finalized before sales open.

01

SHIPPING

Orders usually ship from China. Local fulfillment may be available in selected regions. Destination availability, fulfillment origin, carrier and estimated delivery time are confirmed for each order.

Shipping charges and any applicable customs duties or taxes will be explained in chat before payment. We do not promise a fixed delivery date until the shipping route is confirmed.

02

RETURNS & ORDER ISSUES

Food sales are final. If an item arrives damaged, spoiled or incorrect, contact support within 48 hours of delivery and include clear photographs of the outer package, product and shipping label.

Eligible claims may receive a replacement or refund after review. Carrier delays and damage caused after delivery are not covered.

03

PRODUCT INFORMATION

Products are intended for adults age 18 and older. Areca nut is carcinogenic to humans and may cause dependence. Chewing areca nut increases the risk of oral and oropharyngeal cancers.

Ingredients and labeling are based on the original retail package received by the customer. No statement on this site should be read as a health claim.

04

PRIVACY

Orders are currently confirmed manually through WhatsApp or WeChat. The site does not save shipping information, and the shopping bag remains in the customer’s browser.

This site uses Google Analytics to measure anonymous visits, product views, add-to-cart actions and checkout starts so we can improve the experience. A complete privacy notice covering payment, orders, service providers and customer support will be published before public sales open.

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